• All ticket sales are final.
• No refunds,cancellations or exchanges. Privacy...
Disclosure
This privacy statement discloses the privacy practices for PtownTix. This policy does not apply to the practices of companies that PtownTix does not own or control, or to people that PtownTix does not employ or manage. Questions regarding this statement should be directed to info@ptowntix.comInformation Collection and Use
PtownTix and The Provincetown Theater Foundation are the sole owners of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. PtownTix collects information from our users during the online sales process.
Ticket Ordering
We request information from patrons on our order forms. Patrons must provide contact information (such as name and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill the patron’s request. If we have difficulty processing a request, contact information is used to get in touch with the patron.
Sharing
We use a credit card processing company to bill users for donations and ticket purchases. This company does not retain, share, store or use personally-identifiable information for any secondary purposes. We do, at times, share our list of patrons with other arts organizations. If you wish to opt-out from information sharing, please notify the box office, (508) 487-9793. Your information will not leave PtownTix or The Provincetown Theater Foundation.
Links
This web site contains links to other sites such as Tickets.com. Please be aware that PtownTix is not responsible for the privacy practices of such other sites. We encourage our patrons to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by ptowntix.com.
Security
This website takes every precaution to protect our patrons’ information. When patrons submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers on which we store personally identifiable information are kept in a secure environment behind a locked door.
Correction/Updating Personal Information
If a patron’s personally identifiable information changes (such as your zip code), or if a patron no longer desires to be in our active solicitation, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. To modify your contact information, please contact PtownTix directly at (508) 487-9793.
